Career Development.

Now more than ever, current generations in the workforce require stretch assignments and advancement opportunities. If your employees are feeling stagnant, the top performers in your organization could be a flight risk. Not only that, when people do not feel motivated, they tend to disengage. Let us help you put a career path and development opportunities in place to increase motivation, retention and business results.

• We help identify and create opportunities for job enrichment and skill expansion.

• We establish career paths for critical roles within the organization, develop job descriptions, and individual development plans to help employees gain the skills needed to advance to the next level.

• We support leaders with a process to regularly review their current talent pool based on performance and potential.

Employee Relations.

When an employee relations situation arises, and you need guidance on how to handle it quickly and professionally, in compliance with best practices and legal requirements, we are there for you.   Not handling an issue promptly and effectively can negatively impact morale, cause distraction and may lead to legal risk for your company. It is always a best practice to bring in a neutral third party to ensure the appearance of a non-biased outcome.

• We can provide you and your managers with guidance and counsel, as well as coaching, to properly address workplace decisions, employee complaints, and conflicts.

• We guide you on proper documentation, provide advisement to avoid the appearance of retaliation and offer remedies and corrective action options for the best outcome.

• We conduct the investigation and provide a written summary of findings and a recommendation for next steps. If the ER issue is a sensitive legal matter, we engage an employment attorney to mitigate risks to you and your business.

Executive Coaching: Individual Development Planning.

Let us help you identify coaching opportunities that you have in your organization.  Can you, or someone on your leadership team, benefit from coaching and counseling to modify behaviors, prepare for new opportunities, or increase performance in a current role?

Our executive coach offers multiple executive coaching packages, depending on your needs.

• We partner with you and the executive coach to build a customized development plan.

• We offer virtual team leadership coaching sessions.

• We provide DISC as well as 360 feedback assessments & individual coaching.

Hiring.

We can help, whether you need support writing a job posting, behavioral interview questions, legal do’s & don’ts, selecting the right talent, competitive compensation, and onboarding plans.

• We do it all – just let us know what job you are looking to fill and we will run the entire process and deliver top candidates to you with guidance on how to conduct the interview and make the best hiring decisions.

New Leader Assimilation.

The New Leader Assimilation workshop is a process for opening communication channels for new leaders and their staff. The process answers questions that would otherwise take up to one year to answer and sets the stage for building individual and team relationships.

• This process can also be used for leaders who want to accelerate their growth and become stronger people managers.

• The outcome builds team familiarity quickly, resulting in increased confidence for both the team leader and team members, moving the team toward faster results and deeper engagement. 

• This process can also be an effective tool for helping managers get back on track with team dynamics.

Organization Charts.

An organizational chart is a visual representation of a company’s structure. Its purpose is to illustrate the reporting relationships, chain of command within the organization and highlight accountability.

• The Functional Organization Chart illustrates your organizational structure by department and shows the resources and value propositions aligned to your operating model.

• The Hierarchical Organizational Chart works well for defining clear boundaries between roles and departments and helps foster a clear sense of ownership.  

• We can help you review your current organization chart to identify opportunities to improve lines of communication, redundancies in work flow, career paths, and ensure the right people are in the right seats.

Remote Work Strategies.

Do you wonder what everyone is doing all day? Do you want to learn techniques and best practices to keep your team productive and engaged?

Assess if your employees are engaged in the company’s virtual culture-

• Do you have a Remote Work Policy?

• Are your employees feeling isolated – are there problems with performance or availability?

• Is technology being maximized?

• Are non-exempt employees tracking their time within compliance laws?

• Do your managers feel comfortable managing remotely?

• Have you built collaboration channels with remote team members?

• How do you measure success?  

Let us help you develop a plan to address the common pitfalls leaders experience with remote work.

Staff Reductions.

Is a tight budget, or organization structure change resulting in the need for staffing reductions? Challenging times require difficult decisions. Whether it is job eliminations, severance process, or furlough actions, we help you navigate in a way that treats the people in your organization with dignity, respect and minimizes legal risk to you.

• We can discuss staffing options and walk you through the process with customized letters, action planning and a communication strategy to support your actions.

• We understand the ins-and-outs of furlough actions, job eliminations, severance best practices, and legalities to create a smooth process and reduce liability.

• What about the people remaining in your organization? We can help you develop a plan to redistribute work, improve communications, minimize “survivor’s guilt”and help your organization align and get “back on track” after a reduction in workforce.

Workforce Planning.

We analyze your current workforce against your business plan and identify the gaps in your organization structure, so that you can accomplish your growth goals. If you answer, “yes” to any of the questions below, you may benefit from a workforce diagnostic.

• Do you find yourself doing other people’s jobs?

• Do you rely too heavily on a few top performers to do everything?

• Has the growth of your business outpaced the growth of your talent?

• Are people stressed out?

• Is it clear who is doing what?

• Do you think you have duplication and inefficiencies?

• Do you know how to measure success in each role?

• Do you think you need to make people changes to reach the next level of success?

Employee Handbook & Policies.

An Employee Handbook with core policies is an essential part of any organization.  It provides clear expectations to your employees, while also stating your legal obligations. In addition, your Employee Handbook reinforces your culture, mission, vision, and values.  Do you have an Employee Handbook? Are your policies up to date?

•  We provide customized employee handbooks.

• We develop policies for remote work, anti-discrimination, anti-harassment, violence in the workplace, time off, overtime, severance, etc.

Employment Termination.

Is someone on your team not working out?

•  We can help you ensure you have the right conversations, proper documentation, and take the necessary measures to reduce any risk for your organization.

• We partner with an employment attorney to ensure awareness of any legal risk and share best practices with you to mitigate risk.

• We offer consultation on severance and outplacement services.

• We conduct exit interviews for voluntary resignations.

Exempt & Nonexempt FLSA classification.

This is Law. There is no room for error or interpretation. Failure to comply with FLSA law carries heavy fines and mountains of research and paperwork. It is best to do it right!

• Do you need guidance on knowing if your jobs are exempt or nonexempt?

• Are your jobs categorized correctly under The Fair Labor Standards Act?

• Do you need advisement on overtime laws & tracking time?

Focus Groups & Action Planning.

If you are looking to gather information to inform your thinking on a subject, a focus group can be an effective way to capture insights from your employees, clients or managers. A focus group brings a small group together to gather their opinions and attitudes on a specific topic outlining current state.  The findings can help you gauge your planning initiatives, change the current plan, or confirm you are on track. In addition, focus groups can also generate suggestions and ideas for you to consider.

• Data can be gathered from surveys or virtual focus groups. We have had great success in facilitating focus groups to inform on current state of topics, such as inclusion, leadership and level of value propositions in an organization.  Let us craft the questions, manage the logistics, package the data for you and consult on trends and action planning.

Job Descriptions.  

A job description is a tool that clarifies and outlines the role and responsibilities involved in a job. It is essential for the hiring & selection process, pricing a job in the market, training priorities, as well as managing employee expectations and performance. 

• We can create a job description, or inventory of job descriptions, for your business that specifies the level of talent needed in a role, supporting your key strategies and company’s needs.

On-Boarding.

How we bring people into the organization not only sets the tone for the new person, but for all the current workers/customers who will be engaging with your new hire. Often leaders do not take the time to set the new employee/independent contractor up for success in the beginning which leads to frustration on everyone’s part. A little work on the front end ensures success and a productive future for all.

•  Access current onboarding process and identify gaps.

• Develop a customized onboarding process.

• Train members of the leadership team to effectively onboard new hires.

Performance Management.

Managing performance and having difficult conversations, most leaders rank low on their list of favorite things to do. We offer a framework and process to take the stress out, to ensure productive and positive conversations that lead to desirable outcomes.

•  Training to have “Real Talk” conversations to get to the core of the issue and prep all involved to work towards a positive outcome.

• Advisement on coaching conversations for optimal performance.

• Development of a progressive performance discipline/corrective action process.

• Guidance on handling poor performers or unacceptable behavior situations.

• Drafting employee memos, performance warnings, performance improvement plans and individual development plans for career growth.

• Development of a customized performance management process with planning & goal setting, performance reviews and a performance improvement process.

Salary/Compensation Benchmarking.

Many leaders are surprised to hear they are under, or over, paying for talent. As organizations grow, or tenured employees stay in the same roles year after year, you run the risk of getting out of alignment with geographical salary guidelines, which can lead to turnover of top talent, or stagnation. Often leaders give a bonus that is not tied to performance, not only is this a potential legal risk, you may be missing an opportunity to create a high-performance culture in your company.

• We develop salary benchmarking for all your jobs, giving you an external market range price for each job in your organization, allowing you to adjust pay based on complexity of job and proficiency of performance/knowledge at each level.

• We can create a career path and mobility for your employees.

• We develop a framework for your annual bonus structure, which is based on individual performance scorecards and drives your business objectives.   

Team Building.

Are all your teams cohesive and working to their full potential? We believe true team building happens when a team is working on something meaningful together and have trust in one another and their leader.

• We help you access your team dynamics, and help you identify what you want to accomplish with team building and then help develop a plan to get your team to the next level of collaboration and unity.

• If you simply want a team building event for a corporate meeting, we can help you with that too!